Legal
Terms of Use
The terms on which you may use pureonegroup.com. Bookings and travel services are governed by separate booking conditions issued by the relevant PURE ONE brand at the time of booking.
Last updated: 23 July 2026
1. About us
pureonegroup.com is operated by PURE ONE GROUP Ltd, registered in England and Wales (company number 11479694), registered office 167-169 Great Portland Street, 5th Floor, London, W1W 5PF, United Kingdom.
2. Acceptance of terms
By accessing or using this website you agree to these Terms of Use. If you do not agree, please do not use the site.
3. Use of the site
You may use this site for lawful, personal and non-commercial information purposes. You must not misuse the site by knowingly introducing viruses, attempting unauthorised access, or interfering with its normal operation.
4. Intellectual property
All content on this site — including text, images, logos, brand marks, video and audio — is owned by or licensed to PURE ONE Group Ltd and its brands and is protected by UK and international intellectual property law. You may not reproduce, distribute or create derivative works without our prior written consent.
5. Third-party links
The site contains links to third-party websites operated by our brands, partners and suppliers. We are not responsible for the content or availability of those sites.
6. Bookings and travel services
Any booking made through one of our brands (PURE ONE Travel, PURE ONE Business, PURE Pilgrim, OCEAN FEVER) is subject to the specific booking conditions of that brand, which will be provided to you before you enter into a contract. Client and supplier funds are held in an independently managed trust account under our PTS membership (Member No. 5588).
7. Disclaimer and liability
The information on this site is provided for general information only. We do not guarantee that the site will be uninterrupted or error-free. To the fullest extent permitted by law, we exclude all implied conditions, warranties and other terms. Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, for fraud, or for any other liability that cannot be excluded under English law or, where you are a consumer, the mandatory consumer protection law of your country of residence.
8. Governing law
These Terms of Use are governed by the laws of England and Wales, and any disputes are subject to the exclusive jurisdiction of the courts of England and Wales, save that if you are a consumer resident in the EEA you may also bring proceedings in your country of residence.
9. Contact
Questions about these terms should be sent to customer.relations@pureonegroup.com.